Map
Woolrich
Map
My Account
Wishlist

Your cart is empty

  • GORE-TEX
  • Sale
  • Women
    Women
    • New Arrivals
    • Icons
    • Outerwear
      • Parkas
      • Coats & Jackets
      • Down Jackets
      • View all
    • Clothing
      • Shirts & Overshirts
      • Pullovers & Sweaters
      • Skirts & Pants
      • View all
    • Shoes & Accessories
      • Shoes
      • Accessories
      • View all
  • Men
    Men
    • New Arrivals
    • Icons
    • Outerwear
      • Parkas
      • Coats & Jackets
      • Down Jackets
      • Vests
      • View all
    • Clothing
      • Shirts & Overshirts
      • Pullovers & Sweaters
      • Pants
      • View all
    • Shoes & Accessories
      • Shoes
      • Accessories
      • View all
  • Kids
    Kids
    • Icons
    • Boys
      • Parkas & Jackets
      • Clothing & Accessories
      • View all
    • Girls
      • Parkas & Jackets
      • Clothing & Accessories
      • View all
  • My Account
  • Wishlist

FREE RETURN ON ALL ORDERS

  • Info
  • General terms and conditions of sale
  • Legal warranty of conformity
  • Dispute Resolution
  • Privacy policy
  • Cookie policy
  • Terms and Conditions of Use of the Website
  • Responsible Sourcing Policy
  • Contact
  • FAQ
  • Returns & refunds
  • Shipping and delivery
  • Contact us
  • Payment methods
  • Shopping the Woolrich Online Store is easy: if you know what you are looking for, use the specific category links in the ‘Women's Shop’, 'Men's Shop' or shop by browsing the "Lookbook" section on the site. Once you have found an item, select your size and color and use the 'Add to Shopping Bag' button underneath. Review the items in your shopping bag by selecting the 'Shopping Bag' link at the top of the page. From the Shopping Bag you can directly edit product details (color, sizes and quantities), remove them in case you’ve changed your mind or add products to your Wish List. Click on "Checkout" to complete your order.


    Did we not solve your question? Contact our customer support!

  • To request a return, please contact our customer service at customer.care@woolrich.com or fill out the online form in the “Contact us’’ section on the website, specifying your order number and the reason for your return.

  • Setting up an account is not mandatory, but if you register, you will be able to enjoy the following benefits through your 'My Account': Track your orders and review past purchases, Gain access to your ‘Wish List’, Save your address and card details for faster shopping, Manage your account details and newsletter subscriptions.

    Did we not solve your question? Contact our customer support!

  • If you have forgotten your password, visit the 'My Account' section, click on 'Forgot Your Password?' and simply follow the 'Password Reset' instructions. You will receive an email with a new temporary password.

    

    Did we not solve your question? Contact our customer support!

  • In the Woolrich Online Store, sizes may be based on the Italian or International sizing system. To convert this to your usual size, simply click on 'Sizing Info' on every product page. Where an item runs small or large to size, this will also be identified in the item description.


    Did we not solve your question? Contact our customer support!

  • Your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. For further details, please see the Privacy Policy section.


    Did we not solve your question? Contact our customer support!

  • You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.


    Did we not solve your question? Contact our customer support!

  • We offer different shipping options to meet your needs. For further details, please visit our Shipping Information section.


    Did we not solve your question? Contact our customer support!

  • All items are insured against theft and accidental damage whilst in transit from our warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.


    Did we not solve your question? Contact our customer support!

  • We are unable to redirect orders to a different address after dispatch. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.


    Did we not solve your question? Contact our customer support!

  • It is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.


    Did we not solve your question? Contact our customer support!

  • After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at time of dispatch. In the rare instance that any of the items you have ordered are not available, you will receive an email from our Customer Service team and will only charge your credit card for the value of the items in stock.


    Did we not solve your question? Contact our customer support!

  • Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number.


    Did we not solve your question? Contact our customer support!

  • We aim to dispatch all orders within 2 working days. Estimated delivery times are to only be used as a reference, commences from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes. Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number.


    Did we not solve your question? Contact our customer support!

  • Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. To register, we will need to know your name, mailing address and email address. When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order. Please note that in case you subscribed to our newsletter we may use your contact details to inform you of the latest arrivals as well as special promotions. If you would prefer not to receive these updates, you can unsubscribe at any time in "My Account" selecting "Newsletter Management". For further details, please visit our Privacy Policy section.


    Did we not solve your question? Contact our customer support!

  • In your "Wishlist" you can save your favorite products, keep track of them and eventually purchase them whenever you please.


    Did we not solve your question? Contact our customer support!

To receive news and offers

I have read the Policy on personal data processing and,

Follow us

Editorial
Without Barriers
Woolrich Parka
Woolrich classics
The Woolrich Arctic Series
Woolrich kids collection
The birth of an icon
Exit to Nature
GORE-TEX
Fall/Winter 2020 campaign
Uncover the archive
Made in Italy footwear
Woolrich History
Gift Guide
Woolrich keeps New York warm
Limited edition
Aimé Leon Dore / Woolrich
Outdoor Label - designed in Japan
City Light capsule
Woorlrich X RSF
DO YOU NEED HELP?
FAQ
Shipping and delivery
Payment Methods
Contact us
Track my order
Returns & refunds
Legal Warranty of Conformity
Woolrich stores
LEGAL AREA
Terms and conditions of use
Privacy Policy
Dispute Resolution
General Terms and Conditions of Sale
Cookie policy
Responsible Sourcing Policy
Code of ethics

Payments methods:

Work with us

© Woolrich Europe SPA Subject to Direction and coordination by Woolrich International LTD, Via della Cooperazione 21, I-40129 | Bologna Tax/VAT, Bologna Chamber of Commerce, Registration No.: 03506281207 | Share Capital € 5.280.000, fully subscribed and paid-up.

© Woolrich Europe SPA
Subject to Direction and coordination by Woolrich International LTD, Via della Cooperazione 21, I-40129 | Bologna Tax/VAT, Bologna Chamber of Commerce, Registration No.: 03506281207 | Share Capital € 5.280.000, fully subscribed and paid-up.
§ v1.12.9 | WR_UK | en_GB | GBP §