Terms and Conditions of Use of the Website

Welcome to our website web www.woolrich.eu (the “Website”). These terms and conditions of use (the “Terms and Conditions of Use”) govern access to the Website and its use. Access to and use of the Website, as well as the purchase of Products on it, are based on the assumption that you have read, understand and accept these Terms and Conditions of Use, in addition to the General Terms and Conditions of Sale. The Website is managed and maintained by Woolrich Europe S.p.A., with a sole shareholder, with registered office on Via dell'Arcoveggio no. 59/5, I-40129 Bologna, Italy, registration in the Bologna Register of Companies and tax code number 03506281207, subject to management and coordination by Woolrich International Limited, (“Woolrich”).


If you require assistance, please visit the “Customer Support” area and/or contact the Customer Care Service. For any other legal information, please consult the “General Terms and Conditions of Sale”, “Right of withdrawal”, “Guarantee of conformity - Return due to damaged, defective or incorrect Products” and “Cookie Policy” sections on the Website. Woolrich may change or simply update these Terms and Conditions of Use, in whole or in part. Users will be notified of any changes and/or updates to the Terms and Conditions of Use as soon as they are implemented which will be binding as soon as they are published on the Website. You are, therefore, requested to access this section regularly to check the publication of the most recent and updated Terms and Conditions of Use. If you do not agree, in whole or in part, with the Terms and Conditions of Use in force from time to time, you are requested to refrain from using and accessing the Website.


Access to and any use of the Website, including viewing the website pages, communications with Woolrich, the possibility of downloading Product information and purchasing products on the Website, constitute activities carried out exclusively for personal use with no connection to any commercial, business or professional activity. Woolrich cannot be held responsible for use of the Website (and its contents) by users who do not comply with the legal provisions currently in force. The user shall be solely responsible for the communication of information and data that is incorrect, false or relating to third parties, without the latter’s explicit consent, as well as for incorrect use of said data and information.


All responsibility for any damage to computer systems or loss of data resulting from downloading operations, with any method or any material from the Website, falls on the user and cannot be attributed to Woolrich. Woolrich also declines all responsibility for any damage even resulting from the inaccessibility to the services on the Website or for any damage caused by viruses, damaged files, errors, omissions, interruption of the service, deletion of content, problems connected to the internet, providers or telephone and/or IT connections, unauthorised access, alterations to data, as well as the failure and/or defective functioning of the user's electronic equipment.


The user is responsible for the safekeeping and correct use of his/her personal information, including the credentials that allow access to reserved Website services, as well as for any detrimental consequence or harm that may arise as a result of incorrect use, loss or theft of such information.


Intellectual property rights

The contents of the Website, such as, by way of example, works, images, photographs, dialogues, music, audio and videos, documents, drawings, figures, logo and any other material, in any format, including menus, website pages, graphics, colours, charts, tools, Website fonts and design, diagrams, layouts, methods, process, functions and software which are part of woolrich.eu (the “Contents”) are protected by copyright and by any other intellectual property rights belonging to Woolrich. The reproduction, in whole or in part, temporary or permanent, in any form and by any means, of the Contents is prohibited without the prior express written consent of Woolrich on a case-by-case basis.


As a user of the Website, you are solely authorised to view the Website and the Contents; you are also authorised to carry out all those other temporary acts of reproduction, which have no economic significance of their own and are considered transitory or accessory and an integral and essential part of viewing the Website and its Contents, as well as other legitimate browsing operations. You are not authorised to wholly or partially reproduce the Website and/or the Contents on any support with any means and in any form. Any type of reproduction must be authorised beforehand by Woolrich on a case-by-case basis (depending on the case), as well as by any other person who can be legitimately classified as the author of a work on the Website or which constitutes a form of Content. Said reproduction must, however, be carried out for legitimate reasons and in compliance with the copyright and intellectual property rights. The authors of individual works on the Website have, at any time, the right to claim authorship of their works and to object to any distortion, mutilation or any other modification of the works, including any action which damages their works or compromises their honour or reputation. The user undertakes to respect the copyright of the artists who have decided to publish their works on the Website and have collaborated in the creation of new expressive and artistic forms intended to be published, even in a non-exclusive manner, on the Website, or, in any case, form an integral part of it or which constitute as Content. You are, under no circumstances, authorised to use, in any way, time and form, the Contents and any single work relating to the Site that is protected by copyright or any other applicable intellectual property right, in violation of the provisions above, of said copyright/intellectual property rights or applicable regulations.


Trademarks and domain names

All the distinctive signs that distinguish the Products sold on the Site are registered trademarks of their respective owners and are used for the sole purpose of distinguishing, describing and advertising the Products for sale. Woolrich and all the other owners of registered trademarks have the exclusive right to use the trademarks of their respective ownership. Any use of these trademarks that does not comply with the law, if unauthorised, is prohibited and entails serious legal consequences. It is strictly prohibited to use the above-mentioned trademarks and any other distinctive signs on the Site to take unfair advantage of the distinctive character or reputation of these distinctive trademarks or signs, or to negatively affect them or their owners.


Links to other websites

The Website may contain hyperlinks (“Links”) to other websites which have no connection to the Website. Woolrich does not control or oversee these websites and/or their contents. Woolrich cannot be held responsible for the contents of these websites, nor for the rules adopted by them concerning your privacy and processing of your personal data when you are browsing the websites. No document or Content published on the Website is applicable to third party websites. You are, therefore, requested to exercise caution when you connect to these websites through the Links and carefully read their terms and conditions of use and the relevant privacy regulations, as well as any documentation with legal relevance published by them. The activation of the Links does not imply any recommendations or warnings for accessing and browsing these websites, nor any guarantee regarding their contents, services or the goods supplied by them and sold to Internet users.


Links to the Website

Anyone interested in activating Links to the home page or other web pages of the Website, which are accessible to the public, is requested to contact Woolrich at the following email address: customer.care@woolrich.com or through the appropriate contact form in the “Contacts” section. The activation of Links may be granted by Woolrich free-of-charge or by payment and in a non-exclusive manner. Woolrich, at its sole discretion, has the right to oppose the activation of Links to the Website, for example, if the applicant has in the past adopted unfair commercial practices or deemed non-compliant with industry practices or actions of unfair competition, or when the applicant, in the past, has adopted, or there is a risk that he/she may adopt actions in the future, which may discredit Woolrich. In any case, the activation of deep hyperlinks (such as deep frames or deep links) to the Website and/or the unauthorised use of meta-tags, as well as carrying out web scraping practices of the Website and its Contents, are prohibited without Woolrich’s prior written consent.


Warnings about the Contents

Woolrich has taken every precaution to prevent the publication of contents that describe or represent scenes or situations of physical or psychological violence or which, based on the common sensitivity of the users of the Website, could be considered harmful to civil beliefs, human rights or dignity of people, in all its forms and expressions. In any case, Woolrich does not guarantee that the Contents and the Website are appropriate or lawful in countries outside Italy. However, if the Contents are deemed unlawful or illegal in some of these countries, you are requested to avoid accessing the Website from such places and if you choose, in any case, to access them, we inform you that the use you decide to make of the services provided by woolrich.eu will be your sole and personal responsibility.


Woolrich has also taken every appropriate precaution to ensure its users that the Contents and the Website are accurate and do not contain incorrect or outdated information, compared to the date of their publication on the Website and, as far as possible, afterwards as well. Woolrich, however, does not assume any responsibility towards users for the accuracy and completeness of the Contents published. Woolrich, moreover, cannot guarantee users that the Website will operate continuously, without interruptions and free from errors or malfunctions due to the Internet connection. For any problems encountered when using the Website, please contact the Customer Care Service in the “Contacts” section or via the following email address: customer.care@woolrich.com. A manager will be at your disposal to provide assistance and help you restore the functionality of your access to the Website, where possible. Similarly, we recommend that you contact your Internet service provider or check that all the devices used for Internet connection and to access the web content are correctly activated, including your Internet browser. Although Woolrich will try to do everything possible to ensure continuous access to the Website, the dynamic nature of the Internet and its contents may not allow us to operate without suspensions, interruptions or discontinuity due to the necessity to update the Website. Woolrich has implemented appropriate technical and organisational measures to safeguard the security of its services on the Website, the integrity of data traffic and electronic communication stemming from unauthorised use or knowledge, in addition to preventing risks of the dispersal, disruption and loss of user data and/or information, whether or not it is restricted, on the Website, i.e. unauthorised access or access not in compliance with the legal standards for data and information.


Applicable law

These General Terms and Conditions of Sale are governed by Italian law.